Top 5 Corporate Podcast Mistakes to Avoid Like the Plague
23
September
To podcast effectively is not an easy thing to do. To podcast ineffectively is incredibly easy, costly and time-consuming. While I continue to be absolutely bullish on the marketing and PR benefits of corporate podcasting, I can’t say that I see many organizations getting it right yet. If your company is planning to podcast, avoiding these common mistakes can mean the difference between huge success and utter disaster.
1. Let the “Computer Nerd” do it. Sure, Dale the computer guy is the only one in your organization that knows what “RSS” is. Sure he understands the difference between an mp3 file and a .wav file. But Dale doesn’t bathe, he’s not particularly good at talking to people and he CERTAINLY doesn’t understand your marketing message. Corporate podcasting is a marketing and PR effort. Dale needs Brenda.
2. Let the “Marketing Nerd” do it. Brenda in Marketing is certainly on top of the message. She understands your customers and what makes them tick. She understands how to get your customers emotionally involved in your products. But Brenda just blew a fuse for the fifth time this month by plugging her desktop Mr. Coffee and her flat-iron into the same power strip, and she’ll accidentally do it again several times next month. She will never understand setting up an RSS feed or tweaking the audio file’s kilobytes-per-second sample rate. Brenda needs Dale.
3. Don’t bring in help. Even if Brenda and Dale work together, which they must, this still leaves a gaping hole in the collective knowledge of your team. Although Dale is a nerd’s nerd, he likely knows nothing about audio cables, microphones, sound production etc. Brenda won’t have any clue about on-air vocal technique and proper mic usage. A good Podcasting Consultant can help plug the holes in your collective knowledge of Corporate Podcasting and get you to the finish line with much less pain than you otherwise will experience.
4. The single-episode tryout. “Let’s just try one and see how it goes” says the big boss. Well, podcasting doesn’t work that way. It’s a low-level investment that builds up steam and return on that investment (ROI) over time. Trying one episode out to “see how it goes” will gain you nothing. Try it for six months. If you’re not willing to give podcasting a serious place in your marketing plan, then forget it. Save your money. Stick it in some bold-faced lettering on your Yellow Pages listing this year (and watch the world pass you by) instead of one podcast episode that will net you nothing.
5. Don’t Promote Your Show. A corporate podcast is not a perpetual motion machine. Listeners don’t “grow on trees.” You have to market your podcast consistently just like anything else. Promoting a podcast is vastly different than most other marketing approaches. At the very least, set up a blog and an RSS feed. Here again is where a Podcasting Consultant can save you scads of time and money.







1. Ann Handley | September 24th, 2006 at 7:07 pm
Good post, Tony, particularly the “if you podcast, they will come” philosophy. Like anything else, podcasts still need to be marketed… one episode at a time.
2. Podcaster Tips | September 25th, 2006 at 10:10 am
Great write up. Especially important is #4 I’d say. It really does take time to make it succeed. And think about all the experience they’ll gain over a longer period. This will make them directly able to improve the podcast and obtain the success they were looking for in the first place.
3. Jose Castillo | September 25th, 2006 at 10:24 am
Great stuff and a few more to add to it…
6. Expect it to make money
When the most popular podcasts out there are not making money, it stands to reason neither will you. Instead focus on providing additional information that supports your cause - kind of like bonus features on a DVD. Behind the scenes information, the making of, a personal story that relates, newsworthy info, etc.
7. Overproduce It
Keep it conversational, professional, and easy to produce. You don’t need $20k worth of audio-video gear to make something that is valuable to your audience. Besides you can’t and don’t want to compete with an international production studio - you want to tell your story in a clear, honest way. Focus on the content and you will do OK.
4. Bob Goyetche | September 25th, 2006 at 10:46 am
8. Expect it to be a one-way monologue.
You can’t just use this as a radio spot. Podcasting is a conversation. Expect, allow for, and REACT to comments.. Be ready to answer questions from your listeners, chances are they might be your customers.
5. think jose » Why corporate podcasting is usually crappy | September 25th, 2006 at 10:51 am
[…] Great Big Podcast has a post on Top 5 Corporate Pod cast mistakes. […]
6. Dan | September 25th, 2006 at 10:51 am
http://www.digg.com/tech_news/Leo_Laporte_proposes_using_the_term_netcast_instead_of_podcast
7. bobgoyetche.com » Blog Archive » Corporate podcast mistakes | September 25th, 2006 at 10:53 am
[…] Tony Valle over at Small Business Radio Interesting article on the Top 5 corporate podcast mistakes .. […]
8. bigmac | September 25th, 2006 at 11:21 am
Pad It
There’s little worse than the podcast where each episode keeps going past the point where it’s run out of things to say. It’s okay if some episodes are ten minutes, and others are just one. A single annoying podcast can cost many subscribers.
Pad It 2
Don’t bother with a theme song or a long intro spiel. Get to the meat of it. This isn’t radio, and you’re not calling people back after a commercial break. If you just have to add a familiar stamp, make it a two second flare.
Drone
If you’re not interested, you won’t sound interested. Put a mirror behind the mic and work to keep your own interest. (Seriously.)
9. Scott | September 25th, 2006 at 12:59 pm
I agree with tommorris who posted this comment in the Digg thread:
“If you want to podcast from within a corporation effectively, don’t hire a podcasting consultant. Just get yourself set up, find the people with the passion within an organisation who are passionate about the product or service that the company provides and let them talk about what you are doing honestly to your customers. Scary? Only if your company’s product, service or attitude towards customers sucks or you try and bullshit your listeners. They are finding it easier and easier to smell the bullshit that businesses put out there and are getting more and more immune to ‘marketing’ bullshit.
That said - why exactly should one be surprised when a corporate podcast consultant lists five supposed mistakes and two of them say - flat out - ‘hire me’ as the solution? No digg.”
Methinks someone has a vested interest in having the podcast consultant hired by some large corporation.
10. Midnightq | September 25th, 2006 at 1:03 pm
Your social titles are a bit mixed up.
You need to use the term geek instead of nerd. Nerds are geniuses. Most Nerds are scientists, programmers or historians. Not all these jobs require a nerd but it helps to be one. They maybe socially awkward but generally bathe.
Geeks can be smart too, but it is interest specific like computers or star trek bu not limited to these things. I’ve also met the sports geek, but they generally don’t get called geeks because their interests are main stream. The key in a geek is they are likely to correct you when you are mistaken even if it may seem trivial to you. This statement here of course makes me a geek.
Maybe your computer guy doesn’t bathe, but if you need to tell him that, then that makes him more of a dork than a geek. Dorks are generally average schmoes who are very socially awkward like not bathing, having one side of their collar up and the other down, and having toilet paper stuck to their feet when coming out of a bathroom.
11. Scott | September 25th, 2006 at 1:13 pm
Stereotype much?
One interesting aspect of our politically correct culture is that it seems stereotyping is taking new avenues. It’s not acceptable to label people based on race or gender, so now we seem to be more aggressive about labeling people on other aspects of their appearance.
The nice thing about most people is they truly can’t be understood or known by looking at them in passing or interacting with them for 5 minutes.
And no, I don’t really fit the geek, dork, nerd, or marketing stereotypes you have all bought into above, but maybe I should… at least I’d have an area of specialty.
BTW, producing a podcast is dead simple these days. Getting corporate types not to produce a commercial instead of a genuine podcast with material that’s worth people dedicating their valuable time to might not be.
12. My 24 Blog » 5 Corporate Podcasts Mistakes to Avoid Like the Plague | September 25th, 2006 at 1:15 pm
[…] To podcast effectively is not an easy thing to do. To podcast ineffectively is incredibly easy, costly and time-consuming. If your company is planning to podcast, avoiding these common mistakes can mean the difference between huge success and utter disaster.read more | digg story […]
13. Midnightq | September 25th, 2006 at 2:00 pm
The problem with my “labels” is that most people see them as derogatory. You don’t see anyone complain when a group is labeled “football heroes”
You see its not about stereotyping to me its about the definitions and the correct use of the terms. I was merely being picky. I was not trying to offend or apply a “Label”. I’m a geek. Its a personal quip of mine when people use the wrong terms.
Most Nerds and Geeks and possibly the dorks are proud of who they are.
You’re right a person can’t be labeled in less than 5 min. but unfortunately it does happen. And like I said it was about the definitions of the terms to me. I wasn’t looking at anyone saying you’re a “fill in label” I was merely providing the definitions for the correct use of the terms.
I wonder, did you have a label for me when you read that.
14. Jeff | September 25th, 2006 at 2:02 pm
“Corporate Podcasting” sounds like just about the worst idea ever, like the graffiti ads that Sony keeps trying (and failing) to win the interest of consumers with. Having said that, I eagerly await the Exxon-Mobil Podcast of Love.
15. WebGyver | September 25th, 2006 at 2:09 pm
9. Read your interview questions (or any part of your script).
It sounds really professional if you a) read your questions in such a tone of voice that everyone can easily detect you’re reading it, and b) when you respond to your interview subject’s answer by reading the next question.
What? You think I’m making this up? Try listening to this podcast:
http://blog.beaffinitive.com/index.html?name=affinitive&itemId=126934
Makes you remember (and appreciate) the good old days at the college radio station.
For what it’s worth.
16. Clicked | September 25th, 2006 at 4:04 pm
Backlash to the future?…
Pew took in opinions on the future of the Internet by 2020. I clicked this highlighting but the……
17. Scott | September 25th, 2006 at 4:40 pm
@Midnightq: No, should I?
Being too proud of being anything can be limiting. Why play roles when people are capable of so much more?
Back to the topic at hand, I’m curious as to how many corporate podcasts there are that anyone knows about or wants to listen to. If, for example, Apple produced a podcast, I’d give it a try. If it turned out to be a big, oversimplified commercial, I’d drop it in a minute. If it actually was by someone inside Apple who was into the community and was allowed to run with it without getting shut down, then I’d listen.
In most corporate environments, the enthusiasts are not allowed to take the reigns in promoting good aspects of their company and its products and the community around them.
18. Hopesome | September 25th, 2006 at 5:49 pm
对照一下,星巴克、麦当劳等公司有没有陷入这5大误区
Trackback from 播客宝典
19. Digg Readers Defend Dale the Computer Nerd - Small Business Radio | September 26th, 2006 at 3:32 am
[…] September tvalle03:31 amAdd comment I recently posted a list of common mistakes to avoid when planning a corporate podcast. The post appears to have enraged several Digg readers who particularly took offense at my fictional, albeit stereotypical character “Dale the Computer Nerd.” […]
20. Midnightq | September 26th, 2006 at 7:22 am
My apologies. The article itself is pretty good. Everything I said was meant in good humor but perhaps the context was lost when I tried to keep it short.
Scott, I was only poking a little fun at you and if you took it wrong, I’m sorry.
What’s funny is I took your reply as directed at me and the author took it as directed at them.
You seemed to be against my views of the descriptions of some words and the author apparently took my words as a defense.
What even more odd is I’ll bet if we talked sometime we’d find we’d agree more than disagree its just that I have such an “off” way of expressing myself.
I guess it is all about perception and/or point of view.
In the end, I guess some people just don’t get me. Which is okay. I guess I don’t get some people either.
21. Capture the Conversation Internet Marketing Blog | September 26th, 2006 at 7:51 am
5 Corporate Podcast Mistakes to Avoid…
The other day I came across an interesting Top 5 list of corporate podcast mistakes to avoid. The article makes some interesting points, and the intelligent discussion going on in the comments also makes this a worthwhile post to check……
22. Mark Blevis | September 26th, 2006 at 8:36 am
What are we up to, number 9?
9. Make an informercial. Many companies don’t know how to sell themselves, their brand or their knowledge. They only know how to sell widgets and services. Frankly, I’m tired of hearing Corporate Podcasts that tell me how great a company is, how great the company’s products/services are, and how great it is that the company is organizing or sponsoring a huge industry event. I can draw my own conclusions, thank you very much. Demonstrate what makes you best-in-class, showcase your thought leadership and engage the community. Show by example, not through in-your-face messages and pontification.
The new media age has redifined marketing models. Be part of it, or be a dinosaur. It’s your choice.
23. tvalle | September 26th, 2006 at 8:48 am
Very well stated Mark. I couldn’t agree more.
Tony
24. Bryan Person, Bryper.com | September 26th, 2006 at 12:45 pm
10. Assume that starting to podcast will solve all of your communications challenges.
It won’t. Podcasting is just one tool in your company’s communications toolkit. For a podcast to work well, it has to be integrated into a business’s overall communications plan.
Here’s a post I’ve just written on my blog that relates to this discussion: “Do you know more than just a ‘podcast consultant’? (http://www.bryper.com/2006/09/26/do-you-need-more-than-just-a-podcast-consultant/)
Great thread of comments here!
–Bryan Person
Blog: Bryper.com
Podcast: NewCommRoad.com
25. More on podcast consultants at Bryper.com | September 26th, 2006 at 1:11 pm
[…] Here’s one that’s been generating some online buzz: “Top 5 Corporate Podcast Mistakes to Avoid Like the Plague.” The comment thread that follows the post is worth a read as well, as readers build on Tony Valle’s list. (Hat tip: C.C. Chapman at Managing the Gray) […]
26. links for 2006-09-26 | September 26th, 2006 at 4:00 pm
[…] Top 5 Corporate Podcast Mistakes to Avoid Like the Plague Only 5 of them? (tags: podcasting business mistakes) […]
27. New Media in Australia » Blog Archive » links for 2006-09-29 | September 29th, 2006 at 2:25 am
[…] Top 5 Corporate Podcast Mistakes to Avoid Like the Plague - Small Business Radio (tags: Corporate podcasting) […]
28. EveryDigg » Blog Archive » 5 Corporate Podcasts Mistakes to Avoid Like the Plague | October 4th, 2006 at 5:18 am
[…] To podcast effectively is not an easy thing to do. To podcast ineffectively is incredibly easy, costly and time-consuming. If your company is planning to podcast, avoiding these common mistakes can mean the difference between huge success and utter disaster.read more | digg story […]
29. Links for friday 6 october « EducationPR | October 6th, 2006 at 9:19 am
[…] Top 5 corporate podcast mistakes to avoid like the plague (Small Business Radio) “Avoiding these common mistakes can mean the difference between huge success and utter disaster.” […]
30. PodWorx | October 20th, 2006 at 11:26 am
Nice job, Tony. I would add that when doing a corporate podcast, resist the temptation to put out repurposed “marketing” stuff. We remind our clients that you bond with people on their problems, not your your solution.
Cheers,
– Scott
PodWorx, LLC
Podcast: Podcasting for Business
31. Tony Valle | October 22nd, 2006 at 9:51 am
Well said Scott. We see that a lot with our clients as well. Folks come in to the studio wanting to regurgitate a brochure in audio format rather than doing something more real and genuine.
I think a key power of the podcast medium is that it reveals a bit of truth whether intended or not.
Thanks for the comment!
Tony
32. Mark Blevis » Tony Valle on Corporate Podcasting Mistakes | December 24th, 2006 at 8:59 am
[…] Tony Valle has a great post called Top 5 Corporate Podcast Mistakes to Avoid Like the Plague. His list is great and the comment activity is very insightful.I kicked in a comment as well since I felt that his original listhad a major ommission. 9. Make an infomercial. Many companies dont know how to sell themselves, their brand or their knowledge. They only know how to sell widgets and services. Frankly, Im tired of hearing Corporate Podcasts that tell me how great a company is, how great the companys products/services are, and how great it is that the company is organizing or sponsoring a huge industry event. I can draw my own conclusions, thank you very much. Demonstrate what makes you best-in-class, showcase your thought leadership and engage the community. Show by example, not through in-your-face messages and pontification. […]
33. Top 5 Corporate Podcast Mistakes to avoid « The Scrappy Software Marketer | September 14th, 2007 at 11:16 am
[…] Posted by thescrappysoftwaremarketer on September 14th, 2007 Tony has a great post on the top 5 mistakes when it comes to corporate podcasting. […]