Survey your clients with Zoho Polls
20
September
Every business needs to know how its customers are feeling. It’s always easy to assume that if customers aren’t contacting you to complain, then they aren’t complaining or unhappy. Periodic surveys are an easy way to uncover customer service problems before they get out of hand and cost you dearly.
Clever company ZOHO has a free survey tool that will do the trick. Be up front and tell your clients that their participation helps you provide better service.
If you like their survey tool, check out several other great (and mostly free or very inexpensive) tools by ZOHO.
1. Arvind | September 21st, 2006 at 1:55 am
Thanks for writing about Zoho Polls & recommending Zoho to everyone
2. Tony Valle | September 21st, 2006 at 3:18 am
Happy to do it Arvind. I’m really impressed with Zoho. I have been using their CRM for about three months and I love it!
Tony
3. Is Zoho turning reddish-blue, and does it say “Moo?” - Small Business Radio | September 22nd, 2006 at 6:12 am
[…] I made a minor post the other day suggesting Zoho Polls for companies wanting to get feedback from their customers. Almost immediately I received a comment from someone at Zoho thanking me for suggesting their company. That was nice… and kind of unusual. Then I got to thinking. I had posted to my MySpace blog several months ago a brief comment about my very positive experience with Zoho CRM (which I still use to this day). A Zoho intern politely commented with thanks in that case as well. […]
4. Survey your clients with Zoho Polls at Business Consulting | January 12th, 2008 at 3:09 am
[…] Every business needs to know how its customers are feeling. It’s always easy to assume that if customers aren’t contacting you to complain, then they aren’t complaining or unhappy. Periodic surveys are an easy way to uncover customer service problems before they get out of hand and cost you dearly. Clever company ZOHO has […] Continue to read more… Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages. […]